No Refund Policy

We at BonRich Moto Tow, LLC deeply value your trust in our motorcycle towing services. To maintain clarity and consistency in our operations, we have established a firm "No Refund" policy. Please review the following policy details:

No Refunds: BonRich Moto Tow, LLC does not entertain any requests for refunds, regardless of the circumstances. Once a service has been rendered, it is considered final and non-refundable.

Commitment to Service: We are committed to delivering prompt, reliable, and professional towing services to all our customers. Our team undergoes rigorous training and adheres to strict standards to ensure the safety and security of your motorcycle during transportation.

Exceptions: There are no exceptions to this policy. Regardless of the reason for dissatisfaction, including but not limited to service quality, timing, or personal circumstances, refunds will not be processed.

Customer Satisfaction: While we aim for complete customer satisfaction in every interaction, we encourage customers to voice any concerns or issues they may encounter during the towing process. Our dedicated customer support team is available to address inquiries promptly.

Damage Claims: In the unlikely event of damage occurring to your motorcycle during towing due to negligence or fault on our part, please contact us immediately to discuss the situation. We will assess the circumstances and work towards an appropriate resolution, which may not involve a refund.

Policy Acknowledgement: By engaging with the service you acknowledge and accept these terms.

Privacy Policy

BonRich Moto Tow, LLC Privacy Policy

Effective Date: May 15, 2024

1. Introduction

BonRich Moto Tow, LLC ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

We may collect and process the following data about you:

Personal Identification Information: Name, address, phone number, email address, and other contact details.

Vehicle Information: Motorcycle make, model, year, and registration details.

Location Data: GPS location and tracking details during service provision.

Financial Information: Payment card details for processing transactions.

Technical Data: IP address, browser type, operating system, and other technology on the devices you use to access our services.

3. How We Use Your Information

We use the information we collect in the following ways:

Service Provision: To provide motorcycle towing services, including scheduling, dispatching, and tracking.

Customer Support: To respond to your inquiries and provide customer service.

Payment Processing: To process payments for our services.

Communication: To send you updates, promotional materials, and other information related to our services.

Improvement of Services: To analyze data to improve our website, services, and user experience.

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

Service Providers: We may share your information with third-party service providers who perform services on our behalf.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We use administrative, technical, and physical security measures to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: The right to request copies of your personal data.

Rectification: The right to request that we correct any information you believe is inaccurate.

Erasure: The right to request that we erase your personal data, under certain conditions.

Restriction of Processing: The right to request that we restrict the processing of your personal data, under certain conditions.

Object to Processing: The right to object to our processing of your personal data, under certain conditions.

Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email:  bonrichmototow@gmail.com

Phone:  774-406-6078

BonRich Moto Tow, LLC Terms and Conditions

Effective Date: May 15, 2024

1. Introduction

These Terms and Conditions ("Terms") govern your use of BonRich Moto Tow, LLC's ("we," "us," "our") services and website. By accessing or using our services, you agree to be bound by these Terms.

2. Services

BonRich Moto Tow, LLC provides motorcycle towing and related services. The scope and details of the services will be as agreed upon at the time of service request.

3. User Responsibilities

By using our services, you agree to:

Provide accurate and complete information when requesting services.

Ensure that your motorcycle is in a condition that allows safe towing.

Pay all fees and charges associated with the services provided.

4. Payment Terms

Fees: Service fees will be as quoted at the time of booking. Additional charges may apply for services beyond the initial scope.

Payment Methods: We accept various payment methods including credit/debit cards and online payment systems.

Billing: You authorize us to charge your provided payment method for all services and applicable fees.

5. Limitation of Liability

No Warranty: Our services are provided "as is" and "as available" without any warranty of any kind.

Limitation: To the fullest extent permitted by law, BonRich Moto Tow, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

6. Indemnification

You agree to indemnify and hold harmless BonRich Moto Tow, LLC and its affiliates, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of our services or breach of these Terms.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State in which BonRich Moto Tow, LLC is registered, without regard to its conflict of law principles.

8. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the modified Terms.

9. Contact Information

For any questions or concerns about these Terms, please contact us at:

Email: bonrichmototow@gmail.com

Phone: (774-406-6078

By using BonRich Moto Tow, LLC's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

California Privacy Policy

Effective Date: May 15, 2024

This California Privacy Policy supplements the information contained in the BonRich Moto Tow, LLC Privacy Policy and applies solely to visitors, users, and others who reside in the State of California ("consumers" or "you"). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this Policy.

 1. Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information"). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:

Identifiers: Name, address, phone number, email address, IP address, and other similar identifiers.

Personal Information Categories Listed in the California Customer Records Statute: Name, contact information, payment information.

Commercial Information: Records of services purchased or obtained.

Internet or Other Similar Network Activity: Browsing history, search history, and information on a consumer's interaction with our website.

Geolocation Data: Physical location or movements.

We do not collect biometric information, sensory data, professional or employment-related information, non-public education information, or inferences drawn from other personal information.

 2. Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following business purposes:

- To provide you with our services.

- To process your payments and transactions.

- To improve our website and services.

- To communicate with you about updates, offers, and promotions.

- To comply with legal obligations.

 3. Sharing Personal Information

We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter into a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:

- Identifiers

- Personal information categories listed in the California Customer Records statute

- Commercial information

- Internet or other similar network activity

- Geolocation data

We do not sell personal information.

 4. Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

- The categories of personal information we collected about you.

- The categories of sources for the personal information we collected about you.

- Our business or commercial purpose for collecting or selling that personal information.

- The categories of third parties with whom we share that personal information.

- The specific pieces of personal information we collected about you (also called a data portability request).

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

- Emailing us at: bonrichmototow@gmail.com

- Calling us at: (774) 406-6078

- Mailing us at: BonRich Moto Tow, LLC, 1234 Motorcycle Lane, Cityville, State, 12345

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may only make a verifiable consumer request for access or data portability twice within a 12-month period.

The verifiable consumer request must:

- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.

- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

 5. Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

We will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

 6. Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

- Deny you goods or services.

- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

- Provide you a different level or quality of goods or services.

- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

 7. Changes to Our Privacy Notice

We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will notify you by email or through a notice on our website homepage.

 8. Contact Information

If you have any questions or comments about this notice, the ways in which BonRich Moto Tow, LLC collects and uses your information described here and in the BonRich Moto Tow, LLC Privacy Policy, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Email: bonrichmototow@gmail.com

Phone: (774) 406-6078

By using BonRich Moto Tow, LLC's services, you acknowledge that you have read, understood, and agree to be bound by this California Privacy Policy.